How old are they?
What sex are they?
What job do they have?
How much do they earn?
What are their problems, frustrations, needs, wants, and desires?
What are they presently buying?
How much of it?
Who from?
Who are your ideal patients?
May 4th, 2012Email Marketing Tip: Connecting with Your Patients
April 4th, 2012What sets you apart from the dentist down the road?
August 4th, 2011The days of competing on price and service has come to an end. Patients can find a dentist anywhere and probably get the same service and quality cheaper. Would you agree or disagree? So Its fairly clear that relationships are the foundation of a successful dental practice today. When patients trust their dentist, they are willing to accept treatment, they refer to others more frequently and they are more loyal.
We cannot take advantage of that loyalty in a recession where everyone is trying to capture every patient……
Sending out an email campaign is about more than just advertising your services or reputation. The main goal is to get your name out in the community so that your patients and their friends / family will think of you when it is time for them to find a healthcare professional. The more they see your name, the better chance you have of them calling you. People want to work with successful doctors, and by sending out attractive and professional appearing email correspondences, you are already standing out from the crowd. You are telling the world that you are a success.
There are many benefits for your patients:
• Educate your patients
• Build relationships and loyalty
• Differentiate your practice and services from your competitors
• Encourage referrals
• Customized for you – personalized to your patient
• Build patient and brand loyalty
• Convey a perception of value
• Increase profits
• Have a peace of mind knowing you are communicating with your
patients 24 hours a day, 7 days a week
• Promote business on slow days
Thank you cards make all the difference
August 4th, 2011Top 5 Ways to Use Email Marketing
July 30th, 20111. Inform patients of your brand. Think nobody reads emails ? Think again. A well-written email can boost your brand reputation faster than you can say “open wide.” Emails look more sylish than ever – beyond the simple white page and black text, emaildocs creates emails that look much more like online/print magazines and newspapers with eye-catching images and smartly-written content.
2. Hype new dental products, services or tools. If I told you that there’s a cool new dental product that can help your patients save money and be painless, would they be interested? Realistically, everyone would be interested. They simply need an opportunity to learn about it. That’s why email marketing is so important–because people can get hooked just by seeing your subject line in their inboxes. With email marketing , you have a much greater chance of getting people interested in the products and services you’ve got to offer.
3. Invite people to your events. Email marketing tools not only lets you track the status of sent invitations, it also allows you to set up follow-up emails that can be sent to remind patients to RSVP.
4. Distribute exclusive promotions. Everybody likes coupons–especially non-paper coupons that don’t need to be stuffed into your pocket and forgotten about. Send promotions with coupon codes that can be used in your office.
5. Generate interest in and clicks to your website. Drive traffic to your website. Keep patients clicking with teasers that will lead them to the right page, product or piece of information they’re looking for.
Using Holiday Cards to build Patient Relationships and Loyalty
March 10th, 2011
The key to maintaining a successful dental practice is by building patient relationships. Attracting new patients takes a little work. Turning those patients into long term relationships takes some work.
The good news is that you can use EmailDocs Dental Marketing Tools to help you strengthen and build your patient relationships. For instance, remembering and recognizing someone on a special holiday is a very powerful tool – which makes a strong impression on the type of practice you stand for.
The following is a letter received from one of our dental clients:
”…I sent out electronic New Year’s cards to all my patients – the effort took me less than 30 seconds to complete. I just received messages from over 50 patients telling me how much they appreciated being acknowledged and that I made their day! Who would have thought that this would be the case? I now have a much stronger connection with them thanks to a very small action on my part.”
Making someone’s day and delighting them is a great way to build relationships. The more we do this the more we are building our patient relationships. And good relationships is a form of currency that will yield fabulous results.
How do you build your patient relationships?
Using EmailDocs for a Great Cause… GKAS
February 5th, 2011Congratulations to every dentist who took advantage of our “Give Kids a Smile“ (GKAS) email! It was a tremendous success.
We sent out over 47 000 emails to patients – making them aware of your noble efforts to help children in need and your willingness to step-up to the plate and do something positive for the community which you live in.
We had a late start in creating the GKAS email…..but we hope to work with the ADA and with even more dentists for the next GKAS in 2012 so that we may bring about a much greater awareness for this needed program.
Thanks to everyone involved!
You’re Wasting Money on Marketing if You Ignore Your Patients After Their 1st Visit
January 31st, 2011New patients are the lifeblood of any growing practice. But when you consider that it costs five times as much to attract a new patient as it does to keep an existing one, it becomes abundantly clear that investing time and effort in turning that new patient into a loyal, long-term client is a strategy that is not only a good idea, it’s also good for business.
While most practices send out a welcome letter to new patients, they usually forget them after that. Only through constant contact can you build the trust you need to give the patient confidence that choosing your practice was the right decision.
Just imagine yourself reviewing your email at the end of a busy day and then finding a letter from, say, your new dentist that you have just seen – congratulating you for taking charge of your oral health and telling you that he can’t wait to work with you on your smile. How would you react? Probably with a good feeling knowing that you have made the correct choice in choosing this practitioner.
Use our “New Patient Series” to automatically contact your new patients on a regular basis. It is the ideal tool for follow-up, building long-term relationships, increasing productivity, and generating referrals.
| “NEW PATIENT” MARKETING CAMPAIGN | |
| Purpose | |
| #1 | A decision to smile about:
Thanks patient for coming in; lets them know you’re honored to have been given the opportunity to work on their smile and look forward to seeing them in the future. |
| #2 | Check for Warning Signs of Gum Disease:
Lets patient know that even if they are not experiencing any pain, they may be among the millions who have gum disease. |
| #3 | Smile Makeover Made Easy:
Tells patient they can have a dazzling smile with modern cosmetic dentistry. Lets them know that a beautiful smile can change the way people see them, and give them more self-confidence. |
| #4 | Are you getting the most from your dental insurance?
Tells patients that many dental insurance policies contain a “use it or lose it” clause that allows a set amount of coverage for the year. Encourages them to schedule dental care sooner rather than later. |
| #5 | Smile! No-interest financing available! Informs patient that you offer no-interest financing so he/she doesn’t have to wait for treatment. |
| #6 | Inquiring Minds and Healthy Smiles
Dental implant overview followed by encouragement to ask questions any time. |
| #7 | 5 Simple Tips for Optimal Oral Health
Gives your patients tips for keeping their teeth healthy and their smile bright. It also lets them know how important regular dental visits are. |
| #8 | The Best Home Remedies for Teeth Whitening
Gives patients information about some home remedies they may have heard of – what works, and what doesn’t. It lets them know that the quickest, most effective way to have their teeth whitened is in your office. |
Make all your patients follow you on Twitter… Instantly!
January 29th, 2011Use the reach of social media to increase the visibility of your practice! Using EmailDocs, you can reach out to your patients and encourage them to stay connected with you via Facebook or Twitter. This will enable you to become visible to a large audience who may appreciate your content and become loyal patients.
To use this email with your patients, sign up for our EmailDocs FREE TRIAL and use promo code: SOCIAL2
Make all your patients follow you on Facebook & Twitter…instantly!
January 21st, 2011Use the reach of social media to increase the visibility of your practice! Using EmailDocs, you can reach out to your patients and encourage them to stay connected with you via Facebook or Twitter.
This will enable you to become visible to a large audience who may appreciate your content and become loyal patients.
To use this email with your patients, sign up for our EmailDocs FREE TRIAL and use promo code: SOCIAL1
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